Get Help

In addition to YWCA Lancaster’s extensive services, many excellent community resources are available.

If you or someone you know is in immediate danger, please dial 911 to seek help immediately.

24-Hour Sexual Assault Hotline


YWCA Lancaster is Lancaster County’s designated Rape Crises Center. All counseling services are free and confidential for victims, survivors and loved ones. Staff members or trained volunteer advocates are available 24 hours/7 days a week to receive calls.

24-Hour Child Abuse Hotline


Pennsylvania Family Support Alliance’s ChildLine provides information, counseling, and referral services for families and children to ensure the safety and well-being of the children of Pennsylvania. The toll-free intake line is available 24 hours/7 days a week to receive reports of suspected child abuse.

24-Hour Domestic Violence Services


Domestic Violence Services provides emergency shelter and counseling, as well as empowerment, education, and advocacy to victims, survivors, families and communities to end abusive relationships. The intake line is available 24 hours/7 days a week; collect calls are accepted.

Clothing Bank

717.291.2261 (Lancaster County Food Hub)

The Clothing Bank distributes clothing to thousands of men, women and children each year. The Clothing Bank also supports the PA Workwear Program, which makes business attire available when job opportunities come.

Food Hub

717.291.2261 (Lancaster County Food Hub)

The Food Hub provides fresh and healthy food to over 100 families on a daily basis. In addition, free hot meals are served three times a day, Monday through Sunday, to anyone looking for a meal and companionship.

Health and Human Services, including Emergency Housing

Dial 211 or 855.501.6785

Pennsylvania 2-1-1 East is a free, confidential, non-emergency, comprehensive information and referral service that connects Lancaster County residents with the health and human services they need like housing, clothing, mental health, food, health care, incoming and employment, crises services, substance use disorders, transportation and much more. You can reach 2-1-1 by dialing 2-1-1 or 855.501.6785.

Wheels to Work

717.291.2261 (Lancaster County Food Hub)

Wheels to Work sells safe, reliable cars well below retail prices.  To qualify for the program, you must be a Lancaster County resident, have a valid drivers’ license, have proof of full or part-time employment and be able to obtain PA-required car insurance.

Winter Shelter

717.291.2261 (Lancaster County Food Hub)

Lancaster County Food Hub in partnership with St. Mary’s Catholic Church will provide emergency cold weather shelter for women and children.  The shelter can accommodate 46 women and children, providing a warm, safe, and dry place to stay overnight during the winter season.  Through Community Homeless Assessment and Referral Team (CHART) guests are able to work on long-term housing solutions.

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If you know of other Lancaster County community resources that should be listed here, contact Aaron Spangler, Director of Communications.