Get Help

In addition to YWCA Lancaster’s extensive services, many excellent community resources are available.

If you or someone you know is in immediate danger, please dial 911 to seek help immediately.

24-Hour Sexual Assault Hotline


YWCA Lancaster is Lancaster County’s designated Rape Crises Center. All counseling services are free and confidential for victims, survivors and loved ones. Staff members or trained volunteer advocates are available 24 hours/7 days a week to receive calls.

24-Hour Child Abuse Hotline


Pennsylvania Family Support Alliance’s ChildLine provides information, counseling, and referral services for families and children to ensure the safety and well-being of the children of Pennsylvania. The toll-free intake line is available 24 hours/7 days a week to receive reports of suspected child abuse.

24-Hour Domestic Violence Services


Domestic Violence Services provides emergency shelter and counseling, as well as empowerment, education, and advocacy to victims, survivors, families and communities to end abusive relationships. The intake line is available 24 hours/7 days a week; collect calls are accepted.

Clothing Bank

717.291.2261 (Lancaster County Food Hub)

The Clothing Bank distributes clothing to thousands of men, women and children each year. The Clothing Bank also supports the PA Workwear Program, which makes business attire available when job opportunities come.

The Clothing Bank is open Mondays, Tuesdays, Thursdays and Fridays from 9:30am to 11:45am and serves the first 30 people during those times.

Visit for more information!

Food Hub

717.291.2261 (Lancaster County Food Hub)

The Food Hub provides fresh and healthy food to over 100 families on a daily basis.

For walk-in food distributions, come to the Food Hub at 812 N. Queen Street in Lancaster Mondays, Tuesdays, Thursdays and Fridays from 9:30am to 11:45am. for more information!

Visit for more information!

Health and Human Services, including Emergency Housing

Dial 211 or 855.567.5341

Pennsylvania 2-1-1 East is a free, confidential, non-emergency, comprehensive information and referral service that connects Lancaster County residents with the health and human services they need like housing, clothing, mental health, food, health care, incoming and employment, crises services, substance use disorders, transportation and much more. You can reach 2-1-1 by dialing 2-1-1 or 855.501.6785.

Winter Shelter

Winter Emergency Shelter, 211 or 855.567.5341

Several Lancaster County communities operate winter shelter programs from December through March, call for appropriate numbers.

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If you know of other Lancaster County community resources that should be listed here, contact: